Monday, March 16, 2009
Emotional Intelligence
Emotional Intelligence (EI). EI is “the ability to sense, understand, and effectively apply the power and acumen of emotions as a source of human energy, information, connection, and influence” (Cooper & Sawaf, 1996, p. xiii). The construct of EI includes the following factors: “(a) perceiving emotions, (b) using emotions to facilitate thoughts, (c) understanding emotions, and (d) managing emotions to enhance personal growth” (Emmerling & Cherniss, 2003). Question....How do you perceive emotions as they relate to mentoring personnel or making decisions?
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